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Credit Card Fraud Analyst Position

2 weeks ago

Bellary, Karnataka, India beBeeFraud Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

We are seeking a skilled Credit Card Fraud Investigator to join our team.

This role involves managing and resolving fraud cases related to Mastercard transactions, ensuring compliance with regulatory requirements and maintaining high standards of quality and accuracy in case handling.

The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with internal and external stakeholders.

Key Responsibilities:
  • Investigate and analyze fraud and dispute cases related to Mastercard transactions.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
Required Skills and Qualifications:
  • Education: Any graduate degree.
  • Experience: Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Skills: Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
  • Skills: Analytical mindset, excellent problem-solving skills, and strong communication and interpersonal skills.
Benefits:

This role offers opportunities for professional growth and development, including mentorship and support from experienced colleagues.

About Us:

We are a leading provider of business solutions, committed to delivering high-quality services that meet the evolving needs of our clients.