Chief Customer Data Architect

1 day ago

Rajahmundry, Andhra Pradesh, India beBeeDataCloud Full time ₹ 16,80,000 - ₹ 22,40,000
Job Description

The Salesforce Data Cloud Lead will spearhead data-first initiatives, driving strategy and implementation of Salesforce Data Cloud capabilities to unlock customer insights, enable AI-driven personalization, and power intelligent engagement across the enterprise.

Key Responsibilities:
  • Lead end-to-end design, architecture, and implementation of Salesforce Data Cloud solutions.
  • Define data models, ingestion strategies, identity resolution, harmonization, and activation of unified customer profiles.
  • Collaborate with business stakeholders to translate business objectives into scalable Data Cloud solutions.
  • Manage data governance, security, and compliance across multiple data sources.
  • Integrate Salesforce Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Tableau, and external data platforms.
  • Provide guidance on AI/ML use cases, Data Cloud + Agentforce/Data Cloud + Einstein GPT integrations.
  • Mentor and lead a team of Salesforce professionals including admins, developers, and data engineers.
  • Define best practices for data ingestion, APIs, connectors, and real-time streaming pipelines.
  • Partner with enterprise architecture and data teams to align Data Cloud initiatives with overall data strategy.
  • Ensure performance tuning, monitoring, and ongoing optimization of Data Cloud implementations.
Requirements:
  • 10+ years of Salesforce platform experience with at least 3+ years dedicated to Data Cloud/Customer Data Platform (CDP).
  • Proven expertise in Salesforce architecture, data integration, and enterprise solution design.
  • Strong knowledge of ETL/ELT pipelines, APIs, connectors, and real-time streaming (Kafka, MuleSoft, Snowflake, Databricks, etc.).
  • Hands-on experience with data modeling, identity resolution, consent management, and profile unification.
  • Deep understanding of data governance, compliance (GDPR, CCPA), and security best practices.
  • Proficiency in SQL, data mapping, and data harmonization techniques.
  • Experience integrating Salesforce Data Cloud with AI tools, Data Cloud + Marketing Cloud activation, and personalization journeys.
  • Excellent leadership, communication, and stakeholder management skills.
  • Salesforce certifications highly preferred:
  • Salesforce Data Cloud Consultant
  • Salesforce Application Architect / System Architect
  • Salesforce Marketing Cloud Consultant

The ideal candidate will have a strong background in Salesforce Data Cloud, along with excellent leadership and communication skills.

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