Content Delivery Manager

3 days ago

Solapur, Maharashtra, India beBeeclient Full time ₹ 10,00,000 - ₹ 14,00,000
Job Title: Client Services Representative

We are seeking a highly skilled and motivated Client Services Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional client service and ensuring the successful delivery of projects.

Key Responsibilities:
  • Create and execute comprehensive social media strategies that align with our brand identity and target audience.
  • Curate and schedule engaging content across multiple social media platforms.
  • Track and analyze social media metrics to measure performance and identify areas for improvement.
  • Manage and optimize paid social media campaigns to reach a wider audience and drive conversions.
  • Work closely with internal teams and freelance network to ensure consistent messaging and brand alignment.
Collaboration Skills:
  • Influence without direct authority.
  • Establish and maintain efficient working relations with all internal & external key stakeholders.
  • Participate in project movement activities, support team initiatives & objectives.
  • Identify and recommend process improvements and initiatives.
  • Facilitate resolution of any issues by working closely with cross-functional teams.
Operational Excellence:
  • Plan, execute and manage deliveries for enterprises across industries.
  • Ensure on/before time delivery of projects that match/exceed set quality standards.
  • Plan and monitor capacity utilization on projects and supply of talent accordingly.
  • Mentor, train and lead a team of project managers and supply leads.
  • Develop and implement effective strategies to drive business growth.
Client Partnership:
  • Build strong client relationships; working closely with new and existing clients to identify their pain points and future needs.
  • Meet clients regularly in-person & be a strategic, solution oriented partner for them via email and phone as well.
  • Work with both clients and internal teams to plan and coordinate their projects from inception, driving & owning projects within specified quality, time, and pricing specifications.
  • Assist with project planning, including resource forecasting, timelines, and budgeting.
  • End to end ownership of client delight and operational efficiency.
  • Ability to coordinate and implement successful projects from start to finish.
  • Set and implement systems and processes for process improvements & operational efficiency.

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