Learning and Development Expert

24 hours ago

Gulbarga, Karnataka, India beBeeDevelopment Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Enhance patient experience and service excellence by joining our team as a Learning & Development (L&D) professional.

About the Role

We are seeking an experienced L&D expert to design and deliver behavioral and communication training programs that improve employee capabilities and hospital performance. The ideal candidate will develop a comprehensive L&D strategy aligned with business objectives, patient care standards, and industry trends. This includes establishing a structured learning roadmap for different employee levels, designing and delivering behavioral and leadership training programs, implementing onboarding behavioral training programs, and facilitating executive coaching programs for emerging and existing leaders.

The role requires strong analytical and problem-solving skills, with the ability to analyze training ROI and recommend development interventions for continuous improvement. A solid understanding of adult learning principles, instructional design methodologies, and technology-enhanced learning solutions is essential. Additionally, experience managing end-to-end L&D functions, including budget planning, vendor management, and performance measurement, is highly desirable.

Key Responsibilities:
  • Develop and implement an L&D strategy that enhances patient experience and service excellence.
  • Establish a structured learning roadmap for employees at all levels.
  • Design and deliver behavioral and leadership training programs.
  • Implement onboarding behavioral training programs for new employees.
  • Facilitate executive coaching programs for emerging and existing leaders.
  • Conduct training assessments and evaluate program impact.
  • Analyze training ROI and recommend development interventions for continuous improvement.
Requirements:
  • Graduation or post-graduation in any discipline.
  • Minimum 12 years of experience in a service-related industry, preferably in Aviation and Hotels.
  • Experience managing end-to-end Learning and Development functions.

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