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2 days ago
Job Title: Wholesale KYC Operations
About the RoleThe Know Your Customer (KYC) team is responsible for implementing and operating a sustainable operational process to support clients throughout their lifecycle. This includes functions such as data collection, client profiling, screening, research, and quality assurance.
Responsibilities- Develop and implement effective KYC standards, guidelines, policies, and procedures
- Manage confidential client documentation with utmost care and discretion
- Collect and verify client data from public and internal sources, ensuring accuracy and completeness
- Demonstrate in-depth understanding of the firm's KYC requirements, including Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD)
- Analyze and compare client records, identifying discrepancies and escalating issues as needed
- Ensure client data meets firm-wide quality standards through review and feedback
- Communicate and escalate issues to management when necessary
- Leverage strong communication skills to onboard new processes to teams
- Engage collaboratively with Middle office to complete cases efficiently
- Identify opportunities to refine processes and enhance operational efficiency
- Maintain exceptional customer service standards, upholding confidentiality at all times
- Foster a high-performing team through open communication, timely feedback, and effective supervisory practices
- Participate in holistic client reviews to ensure alignment across various lines of business
- Be flexible to work on migration and remediation projects, including Screening resolution, Quality Assurance, and other related tasks
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