Global Collections Expert

5 days ago

Vadodara, Gujarat, India beBeecollections Full time ₹ 4,00,000 - ₹ 5,50,000
Collections Specialist Job Description

We are seeking highly skilled and results-driven individuals to join our international collections process. This is an excellent opportunity for professionals with experience in customer support and collections, particularly those who have a background in business processes.

Key Responsibilities:

  • Handle inbound and outbound calls for collections in line with client policies and procedures
  • Follow up with customers on overdue accounts in a professional and persuasive manner
  • Maintain accurate records of customer interactions and payment commitments
  • Meet defined productivity and quality benchmarks
  • Provide timely updates and escalate issues where necessary

Requirements:

  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service)
  • Strong command of spoken English with a neutral accent
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to handle pressure and meet targets in a fast-paced environment
  • Flexible to work in rotational shifts

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