Customer Experience Advocate

5 days ago


Ahmedabad, Gujarat, India beBeeCustomerSupport Full time ₹ 1,60,000 - ₹ 3,20,000
Job Title: Customer Support Specialist

We are seeking a dedicated and skilled Customer Support Specialist to provide exceptional support to our clients.

This role involves working collaboratively with internal teams, communicating effectively via various channels, and maintaining a strong understanding of our products and services.

The ideal candidate will be flexible, able to multitask in a fast-paced environment, and possess excellent oral and written communication skills.

Key Responsibilities:

  • Provide responsive and timely support to clients
  • Troubleshoot and resolve issues efficiently
  • Communicate effectively with internal teams
  • Maintain a strong understanding of our products and services
  • Develop or improve internal systems knowledge

Requirements:

  • High secondary or graduate degree with relevant experience
  • Strong computer skills, especially proficient in Microsoft Office
  • Excellent oral and written communication skills
  • Ability to multitask and think on your feet

What We Offer:

  • Transportation allowance
  • Canteen subsidy
  • Night shift allowance as per process
  • Schedule adherence bonus
  • Health insurance
  • Tuition reimbursement
  • Incentive components campaign-wise
  • Work-life balance
  • Rewards and recognition
  • Internal movement through IJP

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