Senior Operations Lead

2 weeks ago

Anand, Gujarat, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Senior Operations Lead

Key Responsibilities:

  • Ensure all company policies are adhered to.
  • Optimize profit margins by effectively managing costs.
  • Hire, train and develop new team members.
  • Resolve customer complaints to their satisfaction.
  • Maintain a management style that aligns with company best practices.
  • Provide leadership and direction to employees.
  • Ensure product quality and availability.
  • Prepare and present employee reviews.
  • Collaborate closely with the store manager to lead staff.
  • Oversee retail inventory management.
  • Assist customers as needed.
  • Organize employee schedules.
  • Ensure adherence to health, safety, and security protocols.
  • Maintain consistent customer service standards.
  • Motivate employees and focus them on the mission.
  • Manage merchandise and visual displays.
  • Ensure stores meet standards for stocking and cleaning.
  • Accurately and efficiently complete tasks assigned by the general manager.
  • Support the store manager as needed.

Required Skills and Qualifications:

  • Effective communication and leadership skills.
  • Ability to manage budgets and optimize profits.
  • Strong problem-solving and conflict resolution skills.
  • Excellent customer service and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required; bachelor's degree preferred.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

Others:

  • A dynamic and supportive work environment.
  • A chance to make a positive impact on the community.
  • The opportunity to work with a talented and dedicated team.

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