Technical Project Manager
1 week ago
At e-Zest Solutions, we are seeking a highly skilled Technical Program Manager to lead our technical projects and programs. As a Technical Program Manager, you will be responsible for overseeing the development and implementation of our technical projects, ensuring they are delivered on time, within budget, and meet the required quality standards.
Key Responsibilities:- Engage with cross-functional teams, including Marketing, Sales Development, Customer Support, and Development teams, to develop and implement comprehensive project plans and timelines.
- Propose, plan, and implement new features, integrations, and capabilities, including facilitating the adoption of these new experiences through training, enablement, and authoring.
- Maximize value produced by the Development teams by prioritizing and balancing trade-offs to maintain ROI/quality.
- Own and nurture the vision for your areas of responsibility, ensuring strategic alignment.
- Manage Sprint intake process and cross-team dependencies, risks, and inform decision makers of appropriate trade-offs against development effort and return on investment.
- Obsessively monitor performance and continuously report out on project health and indicators for success with stakeholders throughout the project life cycle.
- Proactively identify and resolve issues that block or reduce the team's ability to meet business goals.
- Drive effective collaboration, communication, and commitment across multiple groups with competing priorities.
- Assist in managing, improving, and enforcing effective processes and policies for project intake and management.
- Participate in Agile ceremonies and create and maintain internal user documentation, including supporting business logic and operational workflows.
- Bachelor's or Master's degree in Computer Engineering, Computer Science, IT-related discipline, or equivalent experience.
- 5+ years in a technical project/program management role with proven ability to work effectively with all organizational levels.
- Technical knowledge in system management, enterprise Content Management System, multi-tier web tools/applications, and other enterprise tools.
- Demonstrated ability to manage complex software/hardware projects, utilizing agile methodologies such as Scrum/Kanban and agile project management tools.
- Proven success of influencing and developing productive working relationships with resources and internal or external customers.
- Technical and business skills to understand, test, and challenge statements and assumptions working with respective technology owners.
- Ability to drive projects with many cross-dependencies between independent teams and deliver results that are coherent and broadly supported.
- Excellent cross-organizational verbal and written communication skills to provide status and manage expectations.
- Reads basic code constructs, understands, and identifies estimates of effort to complete engineering workstreams (nice to have).
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