Program Coordinator

2 days ago


Agra, Uttar Pradesh, India Emeritus Full time
About the Role

We are seeking a skilled Program Coordinator to undertake various administrative and program management tasks for Senior Executive programs. The successful candidate will be responsible for ensuring the effective management of Course related activities according to organizational standards.

Key Responsibilities:
  • Course Readiness: Ensure timely course and module readiness as per launch schedules, including procurement of necessary resources.
  • Participant Management: Ensure all participants are added to the correct sections and all support staff is added to the course on time.
  • Course Requirements: Setup course requirements and pre-scheduled announcements.
  • Change Requests: Raise change requests for necessary corrections in the course.
  • Administrative Support: Provide administrative and operational support to the Program Delivery team.
  • Course End Activities: Manage all course end activities, including tracking course feedback.
  • Blended Course Management: Provide support to Partner teams on blended course management.
  • Participant Queries: Assist with responding to general participant queries, such as IT issues and assignment-related concerns.
Requirements
  • Customer Service Experience: 3+ years of customer service experience.
  • Communication Skills: Outstanding verbal and written communication skills.
  • Language Proficiency: Proficient in English Language, written and verbal both.
  • Program Management: Knowledge of program management and development procedures.
  • Teamwork: Ability to work with diverse and multi-disciplinary teams.
  • Time Management: Excellent time-management and organizational skills.
  • Tech Savviness: Tech-savvy, experience of working on learning platforms will be an added advantage.
  • Attention to Detail: Detail-oriented and efficient.

The estimated salary for this role is around $55,000 - $65,000 per annum, depending on location and experience. Emeritus provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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