Project Execution Manager

7 days ago

Pune, Maharashtra, India beBeeTransition Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description:

Manage multiple transitions as assigned, serving as the customer's single point of contact for all questions, decisions, actions, and updates. Support the project as the first escalation point for internal and customer issues. Drive governance calls and meetings for internal and customer updates.

Plan, conduct, and manage relevant trainings to be delivered to the transitions team. Participate in assessments to gauge the training needs of the team. Understand strategic business objectives of the customer and facilitate the definition of project scope, goals, and deliverables.

Participate in creation and review of transition solutions for RFPs/RFIs and any other pre-sales support as needed. Identify and define business cases, defining project tasks and resource requirements, developing detailed project charters, project plans, and transition plans depending on solution complexity, priorities, and deliverables.

Combine process migration activities along with IT implementation, giving customers a distinct advantage as vendors manage both IT and operations. Optimize transition methodologies to reduce time, costs, risks, retain/improve quality.

Responsible for risk management - understand business and operational risks and develop and execute mitigation plans. Responsible for driving process-specific business continuity planning.

Responsible for creating and/or maintaining project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.

Participate in opportunity analysis/due diligence of potential projects. Support solutioning of new bids/RFP-RFI responses/client presentations and sales cycles.

Required Skills and Qualifications:
  • Preferably from BPO/BPM background only
  • 10+ years of experience
Benefits:
  • Managerial role
  • End-to-end project execution
  • Customer satisfaction
  • Opportunity for career growth

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