IT Infrastructure Specialist

3 days ago

Gurgaon, Haryana, India Holiday Tribe Full time

Company Overview

Holiday Tribe is a rapidly growing travel tech brand based in Gurugram, focusing on leisure travel and creating unforgettable holiday experiences. The company stands out by integrating technology to enhance holiday curation, leveraging human talent, and prioritizing customer success throughout the booking and travel journey.

About the Role

We are seeking an experienced IT Infrastructure Specialist to support and secure our growing tech infrastructure. This role is ideal for someone with a solid background in security controls, asset management, and patch management, particularly in fast-paced startup environments.

Key Responsibilities:

  • User Management: Create and manage user accounts, permissions, and organizational units via Google Admin Console, configure and customize Google Workspace apps (Gmail, Drive, Calendar, Meet, etc.) for the organization, including branding and security settings.
  • Email Configuration: Configure email routing, domain settings, and troubleshoot email delivery issues, including SPF/DKIM/DMARC setup.
  • Security: Implement 2FA, manage DLP policies, access controls, and monitor audit logs for security compliance.
  • Collaboration Tools: Manage Google Drive, Docs, Meet, and Calendar configurations to optimize team collaboration and troubleshooting issues related to them.
  • Troubleshooting: Provide help desk support and troubleshoot sync issues for users experiencing issues with Google Workspace apps, including Gmail, Drive, Calendar, and Meet, configure mobile device management (MDM) for managing employee devices (smartphones, tablets) to ensure they comply with company security policies.
  • Data Backup and Restoration: Implement a data backup strategy for critical files stored in Google Drive, and know how to restore data if necessary.
  • Technical Support: Provide help desk support for Workspace apps, resolve sync issues, and manage device compliance with MDM.
  • Integration & Automation: Integrate Workspace with third-party tools and use Google Apps Script for task automation.
  • Cloud Infrastructure: Configure domain settings, including MX records for email routing, domain verification, and understanding DNS settings related to Google Workspace, understand storage management, including Google Drive storage limits, Shared Drive allocation, and how to monitor and manage storage across the organization.

Requirements:

  • Proficiency in Google Admin Console and Workspace tools.
  • Experience in security policies, DLP, and role-based access controls.
  • Knowledge of DNS, MX records, and API scripting is a plus.

What We Offer:

The estimated salary for this position is ₹1,200,000 - ₹1,800,000 per annum, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We are committed to fostering a diverse and inclusive work environment and encourage applications from qualified candidates who share our values.

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