
Chief Cloud Infrastructure Specialist
2 weeks ago
The role of the Cloud Infrastructure Manager is crucial in providing a single point of contact for all Network/Cloud/infrastructure-related questions and issues.
Key Responsibilities:- Serve as a central point of contact for all Network/Cloud/infrastructure-related queries and concerns.
- Support various deployment models including manual, scripted, DevOps, CI/CD methodologies.
- Collaborate with Cloud Architects and service domains (e.g., Web, Database, Storage, Networking) to design Cloud-based infrastructure solutions that meet initial and anticipated future business requirements.
- Work closely with the PMO and Project Manager to define project scope, duration, resource needs, and costs.
- Develop a comprehensive cross-functional infrastructure project plan that encompasses all tasks required to build-out/deliver the infrastructure.
- Ensure that technical artifacts necessary to implement infrastructure solutions are created, reviewed, and approved.
- Collaborate with Information Security to ensure that proposed infrastructure solutions comply with security guidelines.
- Verify that all service domains (e.g., Web, Database, Storage, Networking) are delivering their respective components.
- Serve as a liaison between the different service domains and the client when questions or issues arise.
- Initiate ServiceNow requests to the appropriate service domains and technical teams to implement all aspects of the infrastructure build-out/delivery.
- Project manage the build-out/delivery process, which includes regular follow-ups to ensure tasks are implemented according to the agreed schedule and collaboration with the team to resolve any identified issues.
- Validate that the infrastructure solution matches the approved design and client environment whenever possible.
- Handover the infrastructure solution to the client for application deployment and testing.
- Manage all post-handover configuration activities (e.g., account/user management, application registration, certificates, etc.).
- Provide support to clients throughout testing and work with the project team to make required changes when necessary.
- Engage in regular status reporting with stakeholders, including meetings as needed to address issue/risk identification and remediation and progress decision-making throughout the engagement.
- Establish and communicate delivery expectations throughout the project.
Required skills: Bachelor's degree in Computer Science or Engineering, or equivalent work experience. Infrastructure expertise and knowledge including basic understanding of Cloud infrastructure/services and delivery models, storage concepts, networking fundamentals, etc. Minimum 8 years of work experience with at least 4 years of specialized technology project management. Experience managing resources in a fast-moving environment and on projects with evolving requirements and accelerated timelines. Strong project management skills (organization and time).
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