Airport Operations Coordinator

7 days ago


Delhi, Delhi, India Snaphunt Full time

The Opportunity

We are seeking a highly organized and customer-focused individual to join our team as an Airport Ground Staff. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient handling of passengers and their luggage.

The Role

  • Provide exceptional customer service to passengers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Assist with the check-in process, re-routing or re-booking passengers as necessary, and providing up-to-date information on flights.
  • Support the handling of disabled passengers or those traveling with young children, ensuring their needs are met and they have a positive experience.
  • Work collaboratively with other airport staff to ensure the smooth operation of the airport, including assisting with security checks and loading/unloading passenger bags from aircraft.

The Ideal Candidate

  • Has at least 1 year of experience in an administrative or customer-facing role, preferably within the aviation industry.
  • Is highly organized, with excellent interpersonal and communication skills.
  • Has a strong attention to detail and is able to work well under pressure.
  • Is a team player who can manage multiple stakeholders and priorities.

About Us

Our client is a leading aviation services provider at Delhi Airport, committed to delivering exceptional service to passengers and airlines alike. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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