Airport Operations Coordinator

4 weeks ago


Delhi, Delhi, India Snaphunt Full time

The Role

We are seeking a highly organized and customer-focused Airport Ground Staff to join our team at Delhi Airport. As a key member of our ground department, you will be responsible for ensuring the smooth operation of flights, providing exceptional customer service, and working closely with our airline partners.

Key Responsibilities

  • Check passengers in for flights and re-route or re-book those whose flights have been cancelled or delayed
  • Assist disabled passengers or those travelling with young children
  • Provide up-to-date information on flights to passengers
  • Assist passengers with inquiries, including lost or delayed baggage
  • Assist staff in carrying out security checks as needed
  • Deliver high levels of customer service to passengers and airport staff
  • Outside the airport terminal:
  • Handle the loading and unloading of passenger bags from the aircraft
  • Help direct passengers onto and off the aircraft

Requirements

  • At least 1 year of experience in an Admin Assistant or Receptionist role, preferably in the Aviation, Transport & Logistics industry
  • Organized and excellent interpersonal skills
  • Good computer skills, including MS Word, Excel, and PowerPoint
  • Service-oriented with excellent interpersonal skills
  • Good communication skills and comfortable handling phone calls in a professional manner
  • Strong team player who can manage multiple stakeholders
  • Adaptable and thrive in changing environments
  • Strong attention to detail and deliver high-quality work

About the Employer

Our client is a leading aviation services provider at Delhi Airport, inviting online applications for various ground department roles, including airline, ground handling companies, hospitality, retail outlets, food courts, and cargo.



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