
Leading the Future of Healthcare
4 days ago
Job Title: Strategic Healthcare Operations Manager
About the RoleThis is an exceptional opportunity to lead a high-performing team in a dynamic healthcare organization. As a Strategic Healthcare Operations Manager, you will be responsible for managing multiple teams who work from various locations to deliver top-notch services to US healthcare payers.
The ideal candidate will have prior experience in managing US healthcare payer clients independently in a third-party organization. They should possess excellent management skills to lead large teams and take both top-line and bottom-line responsibilities.
- Prior work experience in managing US healthcare payer clients independently in a third-party organization.
- Management skills to lead large teams and take both top-line and bottom-line responsibilities.
- Able to respond rapidly and creatively address problems and opportunities, devising solutions that address business needs.
- Manage relationships with customers at the senior management level and ensure customer satisfaction.
- Establish and maintain robust tracking mechanisms for key indicators of operations to support decision-making.
- Responsible for tracking and driving all process parameters critical to quality for process delivery.
- Assist management with career development activities for team members, team leaders, and managers.
- Ensure adequate guidance and training of team members to meet process objectives and customer requirements.
Professional Skills:
- Prior work experience in managing US healthcare payer clients independently in a third-party organization.
- Need to have management skills to manage large teams and take both top line & bottom line responsibilities.
- Candidate should have ability to respond rapidly and creatively address problems and opportunities, to devise solutions that address the business needs.
- Proven track record of managing and growing businesses.
- Ability to work in a matrix organization and be sensitive to cross-cultural/geographical sensitivities.
- Ability to create a strategy, implement it, and be operational at the same time.
This is a fantastic opportunity to join a dynamic team of professionals who are passionate about delivering exceptional services to our clients. As a Strategic Healthcare Operations Manager, you will have the chance to grow your career, develop new skills, and make a real impact in the healthcare industry.
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