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BPO Account Executive

1 month ago

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BPO Account Executive Job Description

Kognitos is a pioneering automation platform that leverages Generative AI and Natural Language Processing (NLP) to deliver a conversational and intuitive experience for business users. As a fully serverless, SaaS automation platform, Kognitos empowers users to build, manage, and execute automations in natural language, with the ability to process and understand domain-specific language. Kognitos provides a detailed auditable view of its runs, allowing users to gain insights into why an action happened or what might have gone wrong in case of an exceptional situation.

Key Responsibilities:
  • Develop and execute strategies to penetrate and expand within top global BPO providers.
  • Collaborate with the partnerships, marketing, and business development teams to align on account entry strategies and value proposition communication.
  • Demonstrate the unique value propositions of Kognitos for the BPO industry, tailoring presentations and pitches to meet specific customer needs.
  • Serve as a strategic advisor to BPO transformation and delivery teams, guiding them on developing and implementing AI and automation strategies.
  • Build and maintain strong relationships with key stakeholders within target BPO accounts, both vertically and horizontally.
  • Navigate and manage multi-stage, extended sales cycles with determination and strategic foresight.
  • Leverage a strong network of industry contacts to facilitate account entry and expansion.
  • Provide regular updates and insights to internal teams on industry trends, customer needs, and competitive landscape.
Requirements:
  • Proven record of success in entering and expanding within large BPO and Global Systems Integrator (GSI) accounts.
  • Deep understanding of the complexities and nuances of the BPO industry.
  • Strong network of contacts within the BPO sector is preferred.
  • Demonstrated ability to drive multi-stage, extended sales cycles, developing relationships within target accounts.
  • Excellent communication and presentation skills, with the ability to articulate complex concepts and solutions effectively.
  • Strategic mindset with the ability to foresee and navigate challenges in the sales process.
  • Experience in advising on AI and automation strategies is a plus.
What We Offer:
  • A competitive salary and benefits package that recognizes your expertise and contributions.
  • Flexible working hours to support work-life balance and personal well-being.
  • A dynamic and collaborative work environment where your ideas are valued and innovation is encouraged.
  • Opportunities for professional development and growth, with access to cutting-edge technologies and ongoing learning opportunities.
  • An innovative culture that fosters creativity, collaboration, and problem-solving.