Hyderabad Operations Leader

6 days ago

Hyderabad, Telangana, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,50,00,000
Job Overview

The Frontline Leader will oversee daily operations to ensure team performance meets agreed SLAs.

  • Leads in resolving escalations and facilitates communication with clients as needed.
  • Supervises the team, providing direction, feedback, and support.
  • Ensures timely feedback and coaching for associates based on their performance.
  • Enhances Employee Engagement and addresses grievances promptly.
  • Cultivates a collaborative environment for mutual growth.

Key qualifications include 24 months of frontline leadership experience and management of at least 7 direct reports. Additionally, excellent written, verbal, and interpersonal skills are essential, along with a proven track record of strong stakeholder engagement.

Required Skills & Qualifications
  • Frontline leadership experience (minimum 24 months)
  • Management experience (at least 7 direct reports)
  • Excellent communication, written, and interpersonal skills
  • Proven stakeholder engagement
Benefits

A thriving work environment that fosters collaboration and employee growth is offered.

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