Business Process Specialist

1 day ago

Erode, Tamil Nadu, India beBeeOperations Full time ₹ 40,00,000 - ₹ 80,00,000
Operations Associate Job Description

We are seeking a skilled Operations Associate to support our team.

  • Process post-issue service requests, including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
  • Handle routine maintenance tasks such as corrections to policy data, transaction reversals, and reinstatements.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with internal teams and external partners to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to SLA requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
Key Responsibilities:
  • Policy Administration
  • Service Request Processing
  • Routine Maintenance Tasks
  • Dispute Resolution
  • Escalated Issue Resolution
  • SLA Management
Requirements:
  • Graduation in any stream, Commerce Graduate preferred.
  • 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product.
  • Experience in a professional/office related environment that required you to work regularly scheduled shifts.
  • Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • Effective English business communication skills required to exchange information with clients.
  • Ability to solve basic mathematical problems.
  • Must have basic Email/Letter writing skills.
  • Good understanding of MS Excel and MS-Outlook.
  • Life Insurance domain knowledge is a must (preferably Annuities).

  • Drive Business Process Transformation

    2 weeks ago

    Erode, Tamil Nadu, India beBeeProcessImprovement Full time US$ 90,000 - US$ 1,20,000

    As a Process Excellence Specialist, you will drive business transformation by leveraging the SAP Signavio suite. This role demands expertise in BPMN 2.0 modeling standards and experience in process discovery, documentation, and improvement.Key ResponsibilitiesCreate and implement process improvements using the SAP Signavio suite to optimize business...

  • Business Process Specialist

    2 days ago

    Erode, Tamil Nadu, India beBeeBusiness Full time ₹ 6,00,000 - ₹ 12,00,000

    OverviewThis role involves the development and deployment of business processes and/or capabilities to support sales efforts at various levels.Key responsibilities include designing incentive plans, developing new or enhanced business processes, integrating IT solutions, and driving process efficiency.ResponsibilitiesLead or participate in process...

  • AI Process Automation Specialist

    1 day ago

    Erode, Tamil Nadu, India beBeeAutomation Full time ₹ 80,00,000 - ₹ 1,50,00,000

    AI Process Automation SpecialistThis role involves designing, developing, and implementing AI-based solutions and process automation tools.About the JobWe are seeking an experienced professional to join our team as an AI & Process Automation Specialist. This is a full-time position located in Ahmedabad, India.Analyze operational processes to identify areas...

  • Manufacturing Process Specialist

    7 days ago

    Erode, Tamil Nadu, India beBeeManufacturing Full time ₹ 15,00,000 - ₹ 22,00,000

    Manufacturing Process SpecialistJob Overview:We are seeking an experienced Manufacturing Process Specialist to join our team. The ideal candidate will have a strong background in manufacturing operations and process improvement.Key Responsibilities:Develop and implement efficient manufacturing processes to optimize production output and quality.Collaborate...

  • Business Process Improvement Specialist

    5 days ago

    Erode, Tamil Nadu, India beBeeAutomation Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title:This role focuses on improving business processes by reducing manual errors, enhancing system controls and increasing productivity.Risk & Control: Strengthening governance and system controls through global process design.Process Effectiveness: Improving accuracy and reliability to drive better cash outcomes.Process Efficiency: Embedding standard...

  • Process Optimizer

    5 days ago

    Erode, Tamil Nadu, India beBeeBusiness Full time ₹ 50,00,000 - ₹ 85,00,000

    Business Process Optimization SpecialistWe are seeking a highly analytical and strategic Business Process Optimization Specialist to join our team. This role will be responsible for designing, executing, and optimizing business processes across the organization.Assist in mapping and documenting business processes across departments.Support data collection,...

  • Business Process Automation Specialist

    7 days ago

    Erode, Tamil Nadu, India beBeePowerapps Full time ₹ 80,00,000 - ₹ 1,34,50,000

    Job Title: PowerApps Consultant with MS FabricThis role involves utilizing Microsoft Power Platform, including PowerApps, Power Automate, and Power BI to create, manage, and optimize business processes and workflows.The ideal candidate will have experience in software development or integration engineering and be able to interact with relational databases...

  • Sales Operations Business Process Specialist

    6 days ago

    Erode, Tamil Nadu, India beBeeBusiness Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job OpportunityWe are seeking a highly skilled Business Systems Specialist to join our Sales Operations team. As a key member of this team, you will be responsible for ensuring the seamless functioning of our sales tools.This role is critical in maintaining the accuracy and usability of our sales platforms through prompt resolution of support tickets. The...

  • Business Process Improvement Specialist

    5 days ago

    Erode, Tamil Nadu, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a Quality Analyst to join our team at TP. The ideal candidate will have strong communication and analytical skills, with prior experience in quality assurance (QA) in business process outsourcing (BPO).Key Responsibilities:Monitor and evaluate customer interactions to ensure high-quality standardsProvide constructive feedback and coaching to...

  • Business Growth Specialist

    2 days ago

    Erode, Tamil Nadu, India beBeeFinancial Full time ₹ 11,00,000 - ₹ 1,56,00,000

    Attracting a highly skilled Corporate Finance Specialist is crucial to drive business growth and financial stability. This key role in the finance department will be pivotal in supporting business expansion through effective fundraising strategies.This individual will develop and implement robust fundraising strategies to support business growth.Working...