Expert Service Delivery Specialist

1 week ago

Mount Abu, Rajasthan, India beBeeMobility Full time ₹ 12,30,000 - ₹ 26,10,000

Service Delivery Expert

Delivering exceptional customer experiences is at the core of our mission. We are seeking a skilled expert to play a pivotal part in this effort.

Key Responsibilities:

  • Develop an in-depth understanding of Cisco Mobility technologies, including Cisco Gateways (PGW, SGW, MGW, SAEGW), Mobility Core Network Architecture (4G/5G), and call flows and protocols (GTP, Diameter, etc.).
  • Gain experience or understanding of Cloud-Native Mobility Infrastructure & Virtualization, encompassing Red Hat OpenShift, Kubernetes, Docker, and cloud-native deployments for mobility solutions.
  • Understand NFV (Network Functions Virtualization) and CNFs (Cloud-Native Functions) for service provider networks and familiarize yourself with deploying Cisco Mobility solutions on private/public cloud environments.
  • Possess basic scripting or automation skills (e.g., Ansible, Python) for managing cloud-based mobility workloads.
  • Experience in deployment, integration, and troubleshooting of Cisco Mobility solutions.
  • Participate in MOP creation & review and create and deliver customer collateral, portals, documentation, and knowledge transfer.
  • Align technical deliverables to customer business outcomes and drive customer technology transitions, influencing solution architectures and services.
  • Maintain compliance with company policies and processes, utilizing relevant tools to effectively execute the role and support Professional Services' strategies and goals.

Ideal Candidate Profile:

  • Strong technical expertise
  • Excellent communication skills
  • Ability to work collaboratively as part of a dynamic team

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