
Senior Transaction Monitoring Specialist
1 day ago
Key Responsibilities:
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- Conduct transaction monitoring in accordance with established guidelines and process maps.">
- Prepare accurate and timely transaction monitoring reports.">
- Participate in regular calibration exercises to ensure consistency in measurement and quality performance.">
- Conduct ongoing analysis of quality performance and recommend actions for improvement at the associate and process levels.">
- Ensure timely and accurate updating of performance data, including SLAs.">
- Collaborate closely with Client Trainers/SMEs and Operations teams to conduct team huddles.">
- Perform transaction processing according to defined policies and procedures.">
- Provide feedback to associates based on monitoring results if necessary.">
Requirements:
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- A strong understanding of transaction monitoring principles and processes.">
- Excellent analytical, problem-solving, and communication skills.">
- Ability to work effectively in a team environment.">
- Proficiency in performing tasks accurately and efficiently under deadlines.">
- Strong attention to detail and ability to maintain high-quality standards.">
Benefits:
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- Opportunity to develop skills in transaction monitoring and analysis.">
- Challenging and rewarding role in a dynamic environment.">
- Collaborative team atmosphere.">
- Professional growth and development opportunities.">
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