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Experienced Program Leader
3 weeks ago
Job Overview:
We are seeking an experienced Program Manager to lead and manage our Line of Business (LoB) programs and initiatives.
- Develop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives.
- Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking.
- Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items.
- Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date.
- Drive a combination of strategic and operational programs that are necessary for the LoB growth and performance management.
- Design, develop, and maintain LoB dashboards and reports to visualize key performance indicators (KPIs), progress against goals, and potential risks.
- Manage program-related administrative tasks, including scheduling meetings, managing calendars, and coordinating logistics.
- Support the onboarding and offboarding processes for program team members.
- Process invoices, track budgets, and assist with financial reporting as needed.
Required Skills and Experience:
- 8 to 10 years of experience, with at least 5 years in a position managing cross-functional teams.
- Systems and process orientation.
- Problem-solving skills, out-of-box thinking, and managing complex internal and external stakeholder relationships.
- Strong proficiency in creating and managing dashboards using relevant tools (e.g., Tableau, Power BI, Excel).
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Office productivity tools (Google workspace/Microsoft Office) with command in Excel and PowerPoint.
- Experience with project management software and tools (e.g., Jira, Confluence, Asana) is a plus.
- Good blend of business acumen and technology.
- Strong Program Management practices and digital journeys.
- Management graduate/postgraduate degree.
- Program Management certifications.