Network Engineer with Excellent Communication Skills

3 weeks ago


Chennai, Tamil Nadu, India Movate Full time

Job Description:

Movate is seeking a highly skilled Network Engineer to join our team in Chennai. As a key member of our IT department, you will be responsible for providing top-notch customer support and ensuring seamless network operations.

About the Role:

We are looking for a talented Network Engineer with excellent communication skills to provide timely support to our customers. Your primary responsibility will be to identify issues with our network infrastructure and resolve them promptly.

Key Responsibilities:

  • Provide technical assistance to customers via phone or email
  • Identify and troubleshoot network issues
  • Create and manage tickets for customer complaints
  • Work closely with cross-functional teams to resolve complex issues
  • Ensure customer satisfaction and experience is prioritized

Requirements:

To succeed in this role, you should have a good understanding of OSI layers, routers, and switches. You should also possess excellent communication skills, both verbal and written. Additionally, you must be willing to work flexible hours, including night shifts, and be able to rotate through different time zones (US, UK, APAC & IST).

Benefits:

  • Competitive salary: ₹12,00,000 - ₹18,00,000 per annum
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

About Movate:

Movate is a leading IT company that provides innovative solutions to clients across the globe. We pride ourselves on delivering high-quality services and fostering a culture of excellence within our organization.



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