Network Expert with Advanced Radio Access Network Skills

2 weeks ago


Chennai, Tamil Nadu, India Nokia Full time

At Nokia, we are seeking a highly skilled Network Expert to join our team. This role involves providing expert-level support for Nokia (mcBSC & mcRNC), Ericsson (RNC Evo, BSC Evo, 4G BTS, 5G BTS), and Samsung (4G BTS) products.

Key Responsibilities
  • Provide advanced troubleshooting support for Nokia, Ericsson, and Samsung products.
  • Utilize NetAct and ENM tools effectively for network monitoring, alarm management, and fault resolution.
  • Perform Level 2 troubleshooting on BTS, Node B, eNodeB, and gNodeB equipment.
  • Adhere to Configuration Management (CM) process checklists for every activity performed.
  • Communicate effectively with the Field Force, ensuring smooth and efficient issue resolution.
  • Lead bridge calls during complex troubleshooting scenarios and coordinate with multiple teams.
  • Offer 24/7 remote support to Field Engineers (FEs) during incident resolution via phone communication.
  • Continuously monitor network alarms and Key Performance Indicators (KPIs) across all network elements for optimal performance.
Required Skills and Qualifications
  • Proven hands-on experience with Nokia, Ericsson, and Samsung products.
  • Proficiency in using NetAct and ENM tools for network operations and troubleshooting.
  • Strong written and verbal communication skills, capable of effective interaction with the Field Force.
  • Excellent bridge handling skills, particularly during high-pressure troubleshooting sessions.
  • Experience in following Configuration Management (CM) processes and adhering to checklists.
  • Ability to work in a 24/7 support environment, demonstrating flexibility in work hours.
  • Expertise in alarm monitoring, KPI analysis, and fault management, with 4 to 7 years of relevant experience.

The estimated salary for this position is $85,000 - $110,000 per year, based on industry standards and location.



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