
Lead Conversational AI Specialist
2 weeks ago
Job Summary:
- We are seeking a skilled conversational AI engineer to build, configure and optimize conversational flows in our platform.
About the Role:
- This is an opportunity to work on high-profile projects, translating business requirements into structured dialogue flows, handling multiple branches, edge cases and real-life conversation patterns.
- You will integrate our agents with external platforms via workflow automation tools.
- As part of our team, you will debug, test and refine agent behavior to ensure high performance and reliability.
- We expect you to document workflows and provide best practices for scalable agent builds.
- Collaboration with our internal team is key to delivering client-ready solutions.
Requirements:
- A minimum of 2 years' experience in conversational AI, automation or related fields.
- Proven expertise with conversational flow creation, preferably using our platform.
- Experience with workflow automation tools such as Make.com and/or n8n.
- Strong knowledge of webhooks, JSON, HTTP requests, APIs and integrations.
- Strong problem-solving and debugging skills.
- Evidence of completed projects showing real conversational flows.
- Ability to work independently and manage time effectively.
- Fluent English communication skills.
Nice-to-Haves:
- Experience integrating with CRMs, booking platforms or call management systems.
- Familiarity with other AI platforms for a broader perspective.
Your Success Factors:
- Develop and maintain high-quality conversational flows.
- Collaborate with our team to deliver exceptional client experiences.
- Stay up-to-date with industry trends and best practices.
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