Retail Banking Business Manager
4 weeks ago
The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business. The role is accountable for ensuring expansion of branch footprint, product penetration, and delivery of high-quality customer service.
Key Responsibilities:
- Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration, and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services, and TD & managing group business products.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs.
- Adhere to high ethical standards and comply with all regulations/applicable laws.
- Network to improve the presence and reputation of the branch and company.
Managerial & Leadership Responsibilities:
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity.
- Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically.
- Attract & retain best-in-class talent to meet Bank's rapid growth targets.
Education Qualification:
Graduation: Any Graduate/Post Graduate
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