Current jobs related to Retention & Revenue Enhancement Business Lead - Pune, Maharashtra - Vodafoneidea

  • Retention Marketing Manager

    5 days ago

    Pune, Maharashtra, India ViralMint Full time

    Job Description1) Experience and Expertise:Possess a minimum of 2-3 years of hands-on experience in retention marketing within the e-commerce or product-focused industry.Proficient in utilizing multiple communication channels such as email, SMS, WhatsApp, web push, and app push for customer retention strategies.2) Channel Management:Expertise in leveraging...

  • Retention Marketing Strategist

    5 days ago

    Pune, Maharashtra, India ViralMint Full time

    **Job Overview:**ViralMint is seeking a seasoned Retention Marketing Strategist to spearhead our efforts in driving customer loyalty and retention. As a key member of our team, you will be responsible for developing and implementing data-driven retention marketing strategies that align with our business objectives.About the Role:We are looking for an expert...

  • Viralmint - Retention Marketing Manager

    11 hours ago

    Pune, Maharashtra, India ViralMint Full time

    - Retention Strategy & Execution: Develop, implement, and optimize comprehensive retention marketing strategies and campaigns to improve customer loyalty, reduce churn, and drive repeat purchases.- Multi-Channel Campaign Management: Utilize various communication channels including email, SMS, WhatsApp, web push, and app push to effectively engage and retain...

  • Revenue Management Professional

    23 hours ago

    Pune, Maharashtra, India Destination Hotels Full time

    Job Description:SUMMARYThe successful candidate will be responsible for leading the efficient operation of the revenue department in line with Destination Hotels' Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations. As a key member of the hotel team, this individual will provide leadership and business expertise to...

  • E-commerce Retention Specialist

    5 days ago

    Pune, Maharashtra, India ViralMint Full time

    **Job Description:**ViralMint is looking for an exceptional E-commerce Retention Specialist to join our team. As a key member of our team, you will be responsible for developing and implementing retention marketing strategies that drive customer loyalty and retention.About the Role:We are seeking an experienced retention marketing professional with a minimum...

  • Revenue Operations Lead

    3 weeks ago

    Pune, Maharashtra, India NielsenIQ Full time

    Company DescriptionNielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view of consumers and markets worldwide We provide accurate actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow Our approach marries proprietary...

  • Retention Marketing Executive

    4 weeks ago

    Pune, Maharashtra, India Frido Full time

    About Company:Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the...

  • Retention Marketing Executive

    3 weeks ago

    Pune, Maharashtra, India Frido Full time

    Job DescriptionAbout Company:Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...

  • Director of Revenue Systems and Processes

    7 days ago

    Pune, Maharashtra, India MSCI Inc. Full time

    Welcome to MSCI Inc., a company that powers better investment decisions by enabling clients to understand and analyze key drivers of risk and return.We are looking for a talented Finance Technology Lead to join our team and drive global projects for the implementation, enhancement, and maintenance of both Finance Systems and Finance Processes.This role will...

  • Director of Hotel Revenue Operations

    18 hours ago

    Pune, Maharashtra, India Destination Hotels Full time

    About This Role:We are seeking an experienced Revenue Manager to join our team at Destination Hotels. As a key member of our revenue leadership team, you will play a critical role in driving revenue growth and enhancing overall financial performance. In this dynamic and challenging role, you will have the opportunity to utilize your technical accounting...

  • Revenue Technology Specialist

    7 days ago

    Pune, Maharashtra, India myGwork Full time

    This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Your Team Responsibilities:MSCI Inc. seeks a dynamic Revenue Technology Specialist, with proven experience in delivering...

  • Performance Enhancement Lead

    6 days ago

    Pune, Maharashtra, India Wipro Full time

    Performance Enhancement LeadWe are looking for an experienced Performance Enhancement Lead to join our team at Wipro. In this role, you will be responsible for analyzing large amounts of data and drawing out meaningful, actionable summaries. Your key responsibilities will include monitoring calls and cases to evaluate domain knowledge accuracy and...

  • Area business manager

    5 days ago

    Pune, Maharashtra, India Rupeek Full time

    Job Description:Roles & Responsibilities:- Lead and deliver on targets for new customer acquisition, repeat business, revenue, retention, fulfillment efficiency, and profitability.- Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer...

  • Business Analyst

    7 days ago

    Pune, Maharashtra, India SAS Full time

    About UsWe are a global powerhouse of innovation and excellence, committed to creating leading revenue management solutions that accelerate our clients' growth through revenue optimization.Our CultureAt IDeaS, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. We believe in...

  • Business Development Manager

    7 days ago

    Pune, Maharashtra, India ACL Digital Full time

    Job SummaryACL Digital seeks a highly skilled Sales Manager to drive business growth and exceed sales targets. This key role requires the ability to foster new client relationships, pursue IT staffing expertise, and nurture long-term connections.Main ResponsibilitiesFoster New Client Relationships: Develop strong relationships with clients to identify their...

  • Revenue Growth Specialist

    4 days ago

    Pune, Maharashtra, India Deccaleap Technologies Full time

    Job Overview:We are Deccaleap Technologies, a leading technology company focused on innovation and growth. Our sales team is responsible for driving our global consumer reach and we are seeking a skilled sales professional to join our team.The ideal candidate will have a deep understanding of the sales process, excellent communication skills, and the ability...

  • Director of Business Operations

    4 weeks ago

    Pune, Maharashtra, India ARA Resources Pvt. Ltd. Full time

    About The Company:Ara's Client provides a comprehensive Retail Media Monetization Solution to help retailers improve high-margin advertising revenue stream substantially. Their Platform hosts a comprehensive suite of Apps converging Advertising, Marketing and Demand Planning needs of 1000s of Merchants and Sales Channel Partners for Retailers and Brands...

  • VP-Business Operations

    3 weeks ago

    Pune, Maharashtra, India MacroHire Full time

    We are hiring a Vice President of Business Operations to oversee and optimize our company's daily operations, drive financial and business alignment, and execute our long-term vision. About the Role This is a highly strategic position that will take ownership of Finance (including Investor Relations), Revenue Operations, People & Culture and driving...

  • Star Union Dai-ichi Life Insurance

    4 weeks ago

    Pune, Maharashtra, India Star Union Dai-ichi Life Insurance Company Limited Full time

    Job Title: Regional Head Operations. Location: Pune. Key Responsibilities:.- Operational Efficiency: Oversee and improve decision turnaround times (TAT) for new business processes, ensuring compliance with Service Level Agreements (SLAs).- Branch Management: Facilitate effective branch operations through regular visits, governance audits, and training...

  • Learning and Skills Enhancement Lead

    5 days ago

    Pune, Maharashtra, India Atica Global Full time

    About Us">At Atica Global, we believe that investing in our employees' growth and development is essential to achieving our organizational goals. Our dedication to empowering our employees has earned us a reputation as a leader in the industry.">The Role">We are seeking an Organizational Growth and Development Expert to join our team. This key role involves...

Retention & Revenue Enhancement Business Lead

1 week ago

Pune, Maharashtra, India Vodafoneidea Full time

Role Summary

We are seeking a highly skilled Retention & Revenue Enhancement Business Lead to join our Customer Service team in Pune. As a key member of our leadership team, you will be responsible for driving business KPIs with the help of resources deployed by outsourced partners.

  • Responsible for delivery of Business KPIs with the help of resources deployed by outsourced partners.
  • Ensure Regulatory compliance on documentation and Term Audit scores for managing 97% TERM scores.
  • Drive Digital adoption in servicing customers by promoting Digital service channels like APP, CHATBOT, web, and identify various modes of promoting these channels for enhanced customer experience.

Responsibilities

The successful candidate will be responsible for:

  • Term Compliance: Ensure timely submission of all reports to Corporate/Circle TERM/Regional TRAI HQ/Auditors.
  • Process Compliance: Timely implementation of new instructions/regulations at circle/cluster level.
  • Audit: Completion of B&M Audit and QOS Audits - timely closure of any observation raised by auditors and improve audit score.

Requirements

To succeed in this role, you will require:

  • A good understanding of post-paid and prepaid processes.
  • Knowledge of OBCC operations and partner management.
  • Ability to deliver through interpersonal skills and people management.
  • Strong execution and communication skills.

You must have technical/professional qualifications including a Graduate/Post Graduate/MBA with 7-10 years of experience in various customer service roles, preferably front-end facing roles.