
Customer Support Associate Position
7 days ago
As a customer support specialist, you will play a key role in providing exceptional service to our clients. The ideal candidate will have excellent communication skills and be able to handle multiple customer inquiries simultaneously.
Key responsibilities include:
- Managing and resolving customer queries in a timely and professional manner.
- Pitching sales and closing calls to achieve targets.
- Cross-selling various banking/financial products.
- Managing customer databases and ensuring accurate record-keeping.
Requirements:
- Minimum 6 months to 1 year of experience in BPO or call center environments.
- High energy levels and convincing skills are preferred.
- Excellent communication skills with proficiency in multiple languages.
- Freshers are also welcome to apply.
Benefits:
- A competitive salary package as per company standards.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Additional information:
- The job code for this position is CSR.
- Applicants should possess a strong passion for delivering exceptional customer experiences.
- Regular feedback and coaching sessions will be provided to ensure continuous improvement.
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