Customer Support Associate Position

7 days ago


Pune, Maharashtra, India beBeeCustomerSupport Full time
Customer Support Specialist Role">

As a customer support specialist, you will play a key role in providing exceptional service to our clients. The ideal candidate will have excellent communication skills and be able to handle multiple customer inquiries simultaneously.

Key responsibilities include:

  • Managing and resolving customer queries in a timely and professional manner.
  • Pitching sales and closing calls to achieve targets.
  • Cross-selling various banking/financial products.
  • Managing customer databases and ensuring accurate record-keeping.

Requirements:

  • Minimum 6 months to 1 year of experience in BPO or call center environments.
  • High energy levels and convincing skills are preferred.
  • Excellent communication skills with proficiency in multiple languages.
  • Freshers are also welcome to apply.

Benefits:

  • A competitive salary package as per company standards.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Additional information:

  • The job code for this position is CSR.
  • Applicants should possess a strong passion for delivering exceptional customer experiences.
  • Regular feedback and coaching sessions will be provided to ensure continuous improvement.


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