Dental Equipment Installation and Repair Specialist
1 week ago
About the Job:
We are seeking a skilled and experienced Field Service Engineer to join our service team. This role involves installation, maintenance, troubleshooting, and repair of dental equipment and products.
Key Responsibilities:
- Installation and Calibration: Install, calibrate, and demonstrate dental equipment at client sites ensuring seamless integration with existing systems.
- Maintenance and Repair: Perform routine preventive and corrective maintenance to ensure optimal performance of equipment, reducing downtime and improving overall efficiency.
- Troubleshooting and Resolution: Diagnose technical issues, troubleshoot effectively, and provide timely resolutions to client concerns.
- Training and Documentation: Train dental professionals and staff on product usage, safety, and best practices, while accurately documenting service visits, repairs, and maintenance reports.
- Client Communication and Coordination: Coordinate with internal teams for seamless client experience, ensuring high customer satisfaction by delivering prompt and professional service.
Requirements:
- Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
- 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
- Strong knowledge of electromechanical systems, installation, and maintenance procedures.
- Ability to troubleshoot effectively and work independently at client locations.
- Excellent communication and customer-handling skills.
- Willingness to travel frequently as per client requirements.
- Proficiency in MS Office and service documentation tools.
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