Innovative Solutions Architect

2 weeks ago

Chennai, Tamil Nadu, India beBeeDesign Full time ₹ 1,50,00,000 - ₹ 1,80,00,000
Service Design Lead

This role is a critical part of our service design team, responsible for shaping innovative solutions at the intersection of finance and emerging technology.

Key Responsibilities:

  • Develop a deep understanding of the competitive landscape and market fit for new propositions.
  • Own research methodology and facilitation with users and stakeholders to uncover opportunities.
  • Demonstrate expertise in systems thinking and creating optimised ecosystems that balance user, business, and technology priorities.
  • Challenge existing assumptions with behavioural insight and design expertise to ensure new propositions integrate with and augment users' day-to-day and mental models.
  • Conduct concept and proposition validation with users and translate actionable insights into the next iteration.
  • Provide vision and direction to the team and stakeholders throughout the project and create requirements and share best practice.
  • Work alongside product teams to plan and prioritise features for rollout based on business objectives.
  • Collaborate closely with technical teams to push innovation while balancing feasibility.

Requirements:

  • Previous working experience as a Service Designer for 6+ years.
  • Demonstrated ability to think critically, hold complexity, and think across many layers of an organisation or service.
  • Experience working in the financial sector, understanding the nuances of the business.
  • Experience working closely with emerging technology and technical teams to push innovation.
  • Comfortable interfacing with and getting buy-in with senior stakeholders.
  • Creative thinker who is fearless in challenging the status quo.
  • But who still holds sharp analytical problem thinking to ground creativity in realistic outcomes.
  • Proactive do-er with excellent organisational and time management skills, comfortable to iterate and pivot quickly.
  • Outstanding communication, presentation, and facilitation skills.
  • Must be able to work from Hyderabad and co-locate at client offices twice a week.

Nice to haves:

  • Experience or curiosity with blockchain and how to leverage its capabilities in new ways.
  • Experience working in startups or using lean startup methodologies to test and iterate at pace.
  • Comfortable delving into UX/UI design capabilities as the proposition progresses.

About Us:

We are a global strategic design firm dedicated to creating products, services, and experiences that improve the way we all live, work, and do business. Our studio is part of a global team of 700+ creative strategists across 20 locations.

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