Business Application Specialist

2 weeks ago


Bangalore, India ApicalGo Consultancy Full time
Job Title: Application Analyst

ApicalGo Consultancy is seeking a skilled Application Analyst to support our business applications and work closely with staff to collect information about current business processes.

Key Responsibilities:

  • Support assigned Level 1 or 2 business applications and work with staff to collect information about current business processes.
  • Advise management on best outcomes and support colleagues from across the company to resolve business process and application issues.
  • Communicate with stakeholders to ensure mutual understanding of requirements and functional specifications.
  • Review business processes involving assigned business applications and develop optimization strategies.
  • Evaluate needs and determine feasibility based on business application capabilities and process improvement standards.
  • Document and effectively communicate efforts, insights, and recommendations.
  • Ensure assigned business applications and processes meet business needs and requirements through user acceptance testing.
  • Research and propose efficient and economical ways to improve processes and optimize efficiencies within assigned business applications.
  • Develop relationships throughout the company and its affiliates.
  • Assist with creation of and update training documents related to assigned business applications.
  • Develop skills in multiple technical environments and grasp a variety of business processes.
  • Resolve support issues related to assigned business applications.
  • Supports adoption efforts and usage optimization related to assigned business applications.
  • Assist with development of communications that convey ideas and recommendations in a clear and convincing way related to assigned business applications.
  • Build vendor partnerships for assigned applications.
  • Provides coaching and training as needed for new or junior team members.
  • Assist with release management for assigned applications.
  • May serve as technical owner of assigned applications.
  • May participate in validation activities as needed.

Qualifications:

  • Bachelor's degree in Business or related field with 2+ years of analytical experience.
  • Experience in configuring and resolving issues in multiple Veeva Vaults required.
  • Exceptional analytical and conceptual thinking skills.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent communication and documentation skills, including technical writing.
  • Experience creating detailed assessments and giving presentations.
  • Excellent planning, organization, and time management skills.
  • Experience leading and supporting successful projects.
  • Experience with strategic business process modelling and traceability.


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