
Become a Customer Service Representative
3 days ago
We are seeking an individual to join our team as a Customer Associate. This role is responsible for acquiring new customers, explaining Jio's recharge options, assisting with customer queries, and ensuring a delightful customer experience.
Responsibilities include:
- Acquire new customers
- Call Jio Customers and explain them about Jio's Recharges
- Assist the customers in completing Jio Recharge
- Sell new Jio connections to prospective customers
- Resolve customer queries within agreed timelines
- Ensure a delightful customer experience
- Respond to all customers in appropriate tone and language
- Capture customer details and data relevant to the call or service
- Learn about Jio's plans, products, and services to add value to the offering
Required Skills and Qualifications:
• Basic knowledge of reading and writing
• Smartphone usage
• Speak local language
• Sales and customer handling skills
• Ability to learn
• Goal and result-oriented
Benefits:
As a Customer Associate, you will have the opportunity to work with a dynamic team, develop your sales and customer service skills, and contribute to the growth of the company.
Others:
The ideal candidate should be proficient in basic communication skills, have a strong desire to learn, and be able to adapt to changing situations.
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