Retail Operations Specialist

13 hours ago

Ahmedabad, Gujarat, India beBeeRetail Full time ₹ 1,20,00,000 - ₹ 1,80,00,000
Job Overview

Penta Consulting is seeking a skilled Functional Consultant for our esteemed global client in the retail sector. This role offers a unique opportunity to work on a 9-month initial contract with potential extension afterwards.

This position will involve leading functional workshops to gather and analyze business requirements related to retail operations and POS systems, configuring and customizing D365 Commerce POS modules to meet client needs, and collaborating with technical teams to ensure seamless integration with other D365 modules (Finance, Supply Chain, etc.).

Key Responsibilities
  • Lead functional workshops to understand business requirements and identify areas for improvement.
  • Configure and customize D365 Commerce POS modules to meet client needs, ensuring alignment with business goals.
  • Collaborate with technical teams to ensure seamless integration with other D365 modules.
  • Provide end-to-end support during implementation phases, including UAT, training, and go-live.
  • Develop functional documentation, including process flows, configuration guides, and user manuals.
  • Troubleshoot and resolve POS-related issues post-deployment.
  • Stay updated on Microsoft's roadmap for D365 Commerce and recommend enhancements.
Required Skills & Qualifications
  • Proven experience as a Functional Consultant in Microsoft Dynamics 365 Commerce / Retail.
  • Hands-on experience with D365 POS (Modern POS, Cloud POS, Store Commerce).
  • Strong understanding of retail business processes, including sales, inventory, promotions, and customer management.
  • Experience with lifecycle services (LCS), Azure DevOps, and D365 configuration tools.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and in a team-oriented environment.
  • Microsoft certifications in D365 Commerce or related modules (preferred).

The ideal candidate will possess excellent analytical, problem-solving, and communication skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

Benefits

This role offers a competitive salary and benefits package, including opportunities for career growth and development.

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