Senior Branch Manager Lead

5 days ago


Noida, Uttar Pradesh, India Unimoni Full time

Job Description:

The Senior Branch Manager Lead will be responsible for driving sales growth, delivering exceptional customer service and ensuring compliance with all operational policies and procedures. This role will oversee the provision of foreign exchange services including remittances, travel cards and foreign banknotes services, as well as Travel and Holidays and Gold loan services to Unimoni customers.

About the Role:

This is a leadership position that requires a strong ability to motivate and support staff within the branch. The successful candidate will be responsible for training, knowledge transfer and personal development of team members, ensuring they have the skills and expertise needed to excel in their roles.

Key Responsibilities:

  • Drive sales growth and achieve targets
  • Provide exceptional customer service and resolve complaints efficiently
  • Ensure compliance with all operational policies and procedures
  • Oversee the provision of foreign exchange services, including remittances, travel cards and foreign banknotes services
  • Manage and develop team members, providing training, knowledge transfer and personal development opportunities

Requirements:

  • Proven track record of achieving sales targets and driving business growth
  • Excellent customer service and communication skills
  • Able to work effectively in a fast-paced environment and make decisions under pressure
  • Strong leadership and management skills, with experience of managing and developing teams
  • Ability to analyze data and make informed business decisions

Salary: $70,000 - $90,000 per annum, depending on experience and qualifications. We offer a competitive salary package, including benefits and opportunities for career advancement.


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