Senior Business Implementation Analyst

4 weeks ago


Chennai, Tamil Nadu, India Yubi Group Full time

Key Responsibilities:

  1. Understand the Yubi platform for different types of debt transactions, including colending, direct assignment, secularization, and SCF.
  2. Stay up-to-date with new platform features and use them to improve understanding and implementation.
  3. Conduct implementation workshops for new customers onboarding for specific debt transactions.
  4. Understand customer-specific policies and protocols on interaction touchpoints, including APIs, SFTP, dashboards, and reports.
  5. Define configuration workflows and educate customers on using the Yubi platform for their specific debt transactions.
  6. Use Yubi's low-code setup to enable interaction touchpoints wherever possible.
  7. Identify and resolve functional gaps in the platform to meet customer-specific policies and protocols.
  8. Document customer configuration workflows and interaction touchpoints.
  9. Conduct end-to-end UAT for customers to ensure all required technical and functional aspects are covered.
  10. Hand over and train Yubi's operations team to handle regular operations for customers.
  11. Manage functional and technical tasks using Jira for each customer and track progress until closure.
  12. Lead a team of 35 members to handle a group of customers for specific debt transactions.

Qualifications:

  • 36 years of experience with a Bachelor's degree in Computer Science, Information Technology, or a related field. An MBA is a plus.
  • Proven experience as a Business Analyst in a product-focused role, preferably with a lending background.
  • Strong analytical skills to gather, analyze, and interpret complex data and user feedback.
  • Excellent communication skills to collaborate with cross-functional teams and present findings to stakeholders at all levels.
  • Proficiency in tools and techniques for analysis, documentation, and collaboration, such as JIRA, Confluence, Microsoft Excel, and Word.
  • Experience with data analysis tools and techniques, such as SQL and Tableau, is a plus.


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