Senior Business Implementation Analyst

2 weeks ago

Chennai, Tamil Nadu, India Yubi Group Full time

Job Title: Senior Business Implementation Analyst

Yubi Group is a Fintech platform that enables debt transactions in primary and secondary markets for both retail and corporate segments. Institutional participants interact with the platform according to their specific policies. The implementation team controls these interactions.

Key Responsibilities:

  1. Understand the platform for different types of debt transactions, including colending, direct assignment, secularization, and SCF.
  2. Constantly update knowledge on new platform features and use them to improve understanding.
  3. Conduct implementation workshops for new customer onboarding for the given debt transaction.
  4. Understand customer-specific policies and protocols on different interaction touchpoints, including APIs, SFTP, dashboards, and user interaction.
  5. Define the configuration workflow and educate the customer to use the platform for enabling the given debt transaction, solving for their specific policies and protocols.
  6. Use Yubi's low-code setup to enable interaction touchpoints wherever possible.
  7. If there are functional gaps in the platform to solve for specific policies and protocols, those must be raised with the respective product management team and tracked until closure.
  8. Detailed documentation of customer configuration workflow, interaction touchpoints, APIs, SFTP, dashboards, and reports.
  9. Conduct end-to-end UAT for a given customer to confirm that all required and desired technical and functional aspects are covered.
  10. Hand over and train Yubi's operations team to handle regular operations for the customers if needed.
  11. Project management of functional and technical tasks using Jira for every customer and track it until closure.
  12. Managing and helping a team of 35 members to handle a group of customers for a given debt transaction product/product.

Qualifications:

  • 36 years of experience with a Bachelor's degree in Computer Science, Information Technology, or a related field. MBA is a plus.
  • Proven experience as a Business Analyst in a product-focused role, preferably with a lending background.
  • Strong analytical skills with the ability to gather, analyze, and interpret complex data and user feedback.
  • Excellent communication skills with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders at all levels.
  • Proficiency in tools and techniques for analysis, documentation, and collaboration (e.g., JIRA, Confluence, Microsoft Excel, Word).
  • Experience with data analysis tools and techniques (e.g., SQL, Tableau) is a plus.

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