Network Operations Specialist

2 days ago

Belgaum, Karnataka, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title

A dedicated and detail-oriented support specialist is sought to join our team in a Network Operations Center (NOC) Support Analyst role.

Description

We are seeking an experienced NOC Support Analyst to provide primary operational support for multiple large, distributed software applications. The ideal candidate will have a strong background in troubleshooting, with the ability to analyze complex issues and develop effective solutions. This role requires excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for monitoring various dashboards to detect problems related to application, infrastructure, and potential security incidents. They will also be required to perform in-depth post-mortem analyses on production incidents, assess their impact, and implement measures to prevent similar incidents from occurring in the future.

This role also involves creating dashboards and alerts for monitoring the platform, defining key metrics and service level indicators, and ensuring relevant metric data is collected to create actionable alerts for the responsible teams. Additionally, the NOC Support Analyst will participate in 24/7 on-call rotations and collaborate with other teams to automate toil and improve application deployment and third-party tool integration.

Required Skills and Qualifications

To be successful in this role, you will need:

  • At least 5 years of experience as a production support role supporting large-scale SAAS production B2C or B2B Cloud Platforms.
  • Hands-on problem-solving and troubleshooting skills.
  • A good understanding of applications developed using Java, TypeScript, Python.
  • Hands-on Azure Cloud experience, particularly with AKS, API management, Service Bus, Azure Functions.
  • Proficiency in monitoring, APM, and profiling tools such as Splunk, Prometheus, Grafana.
  • Working experience with containers, Kubernetes, and Helm.
  • Functional knowledge of Cloud Network, Firewalls, Ingress and Egress controllers, Service Mesh.
  • Good understanding of Argo CD, GitLab, CICD, Terraform, Infrastructure as Code.
Benefits

We offer a competitive salary and benefits package, including opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a meaningful impact in the industry.

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