Escalation Resolution Professional

Job OverviewThis role involves overseeing end-to-end grievance redressal for all channels across Refyne, leading credit-bureau dispute resolution, and acting as the single point of contact for fraud complaints involving Refyne's name. The individual will be responsible for timely escalation to law-enforcement/cybercrime authorities.The key responsibilities...

Job Title: US Tax Compliance SpecialistWe are seeking a highly skilled professional to assist businesses with tax penalty abatements, compliance issues, and IRS/state tax resolutions. This role involves handling tax fines, filing abatement requests, negotiating with tax authorities, and ensuring regulatory compliance.

About This OpportunityWe are seeking a skilled Condition Monitoring professional with a Mechanical or Electrical Engineering background to join our reliability team. This role involves real-time monitoring of equipment health data for rotating machinery and critical industrial assets.The ideal candidate will review alerts, analyze trends, and escalate issues...

We are seeking a seasoned professional to fill the role of Senior Consultant - Delay & Quantum. Key ResponsibilitiesEvaluate project delays and quantify claims, preparing comprehensive reports and providing strategic advice on dispute resolution.Manage complex construction disputes, utilizing analytical skills to offer insightful solutions and mitigate...

Network Engineer OpportunityWe are seeking a skilled Network Engineer to join our team.Key Responsibilities:Provide expert technical support for clients, addressing complex network issues, including configurations, performance optimization, and troubleshooting connectivity problems.Take ownership of escalated network issues from lower-level analysts and...

We are seeking a skilled professional to fill the role of International Customer Support Specialist. This individual will be responsible for delivering exceptional customer service and support to our clients across the globe.Job Responsibilities:Handle international customer calls with efficiency and professionalism, ensuring timely resolution of...

Job Description:We are seeking a highly skilled professional to join our Talent Support team as a Technical Support Executive. The ideal candidate will have a strong background in applicant tracking systems and customer handling roles.Key Responsibilities:Provide advanced technical assistance to customers and internal teams on product features,...

Dynamic Sales AssociateWe are looking for a skilled and organised sales professional to join our expanding team. In this role, you will be the first point of contact for potential and existing clients - ensuring their journey from inquiry to enrolment is seamless and positively memorable.If you enjoy interacting with people, solving problems, and creating...

Technical Application Support SpecialistWe are seeking a skilled and detail-oriented Technical Application Support Specialist to join our technical support team.The ideal candidate should have prior experience in FinTech or Banking, possess strong communication and analytical skills, and be willing to learn and grow in a fast-paced environment.Key...

Key ResponsibilitiesAs a senior customer advocate, you will drive the resolution of complex customer complaints to ensure high levels of satisfaction and maintain the organization's reputation.Main Objectives:Lead and oversee a team to effectively address and resolve customer concerns through prompt and effective communication.Coordinate with stakeholders to...