
Operations Excellence Lead
2 days ago
As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated and driven individual to play a pivotal role in ensuring the seamless operation of our services. This exciting opportunity involves managing ground operations, fleet management, and related logistics, as well as overseeing the organized distribution of bus equipment and items.
Key Responsibilities- Manage a team of Operations Associates on the ground, guiding them to execute daily tasks efficiently and ensuring overall operational success.
- Monitor and improve operational KPIs, such as bus punctuality, service quality, and bus station accessibility, ensuring operators adhere to our processes and standards while identifying and solving risks.
- Distribute and Inventory: Oversee the organized distribution of bus equipment and items, track inventory levels, and coordinate timely reorders with vendors.
- GoLive Activities: Collaborate with cross-functional teams and provide support for the launch, increase offline ticket sales share from the particular city by developing network of agents and through ground ops associates present in the city.
- 4 years hands-on experience in managing ground operations or last mile operations in intercity travels operations, bus operators, or last mile logistics company.
- Fluency in English, Hindi, Tamil, Telugu, Kannada.
- Team manager with strong interpersonal skills, stakeholder management skills.
- Data Driven - Ability to analyse data and identify trends to improve operational efficiency.
- Good with Ms Excel, PowerPoint.
We empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.
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