Senior Database and Application Analyst

7 days ago

Lucknow, Uttar Pradesh, India beBeeTechnical Full time US$ 80,000 - US$ 1,20,000
Technical Analyst Job Opportunity

We are seeking an experienced Technical Analyst to join our team. The ideal candidate will have a strong background in Appian BPM and SQL Server database management.

The successful candidate will be responsible for ensuring the smooth functioning, maintenance, and enhancement of enterprise-grade applications focused on Appian BPM and database environments.

Key Responsibilities:

• Ensure business continuity of Appian applications and related databases (SQL Server).

• L1 Support - Monitor systems, handle routine issues, job failures, perform first-level triage.

• L2 Support - Detailed troubleshooting, bug identification, environment support, workflow fixes.

• L3 Support - Deep-dive technical analysis, architecture-level guidance, complex integrations.

• Manage and support application deployments, version upgrades, and infrastructure components.

• Provide production support, resolve issues, and meet defined SLAs.

• Collaborate with stakeholders for requirement gathering and ensure alignment with business goals.

• Conduct workflow design and optimization using Appian BPM.

• Troubleshoot and support templates and integrations.

• Support integration components using APIGEE and Oracle Integration Cloud (OIC).

• Analyze data and provide a resolution to business query on data.

• Work closely with microservices architecture, understand DevOps pipelines.

• Maintain traceability and transparency through tools such as JIRA.

Technical Expertise Required:

• Appian BPM: Design, development, and support.

• SQL Server database management and support.

• Core and Advanced Java.

• JIRA.

• Data Analysis.

• Experience in banking domain is a strong advantage.

Soft Skills:

• Strong problem-solving skills and analytical mindset.

• Excellent verbal and written communication.

• Ability to work under pressure and manage multiple priorities.

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