Digital Collaboration Expert

3 weeks ago

Bengaluru, Karnataka, India Illumina Full time

Unlock Your Potential as a Digital Collaboration Expert


Illumina is at the forefront of genomic technology, expanding access to realize health equity for billions. We're seeking an exceptional Digital Collaboration Expert to join our team and drive the delivery of email and collaboration services globally.


This role requires a strategic thinker with extensive experience in Microsoft 365 administration and support. You'll be responsible for ensuring secure and resilient email and collaboration services with a focus on user experience.


Key responsibilities include assessing new features and upgrades, monitoring and alerting, governance, administration, and support of digital collaboration services day-to-day. You'll lead related projects/initiatives and work cross-functionally to deliver results.


The ideal candidate will have excellent technical skills, up-to-date knowledge of collaboration technologies and trends, and the ability to think strategically and focus on business value. They will also possess strong communication skills, both written and oral, with a customer service orientation.


Requirements:



  • Extensive experience in Microsoft 365 administration and support
  • Strong knowledge of Exchange Online, including legal holds
  • Experience with PowerShell Scripting and other scripting languages
  • Knowledge of cloud technologies, Azure, AWS, Google, and related technologies like Proofpoint
  • Ability to effectively prioritize work based on business and/or customer impact
  • Excellent written and oral communication skills coupled with a customer service orientation
  • Able to communicate effectively with peers, partners, and leadership
  • Supports the enterprise in a 24/7/365 environment with the ability to provide on-call support
  • Be able to work in AMR time zones on a consistent basis

What We Offer:



  • A competitive salary: $115,000 per year
  • Opportunities for growth and professional development
  • A dynamic and collaborative work environment
  • A comprehensive benefits package
  • The chance to make a meaningful impact in the field of genomics and healthcare

Illumina is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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