Financial Services Representative
7 days ago
Job Summary:
As a Financial Counselor at Spandana Hospital, you will play a vital role in ensuring seamless financial transactions and patient satisfaction. Your primary responsibility will be to verify and assure all accounts are ready for billing with adequate supporting documentation within established time frames.
Key Responsibilities:
1. Verifies and assures all accounts are ready for billing with adequate supporting documentation, within the established time frames.
2. Serves as support to patients and their family members to assure customers have access to all available funding, this involves working with private as well as governmental agencies.
3. Initiates and completes charity applications on accounts at risk, for completing Medi-Cal application requirements and installment agreements.
4. Maintains daily contact with Utilization Management, Business Office, Patient Registration, Medical Records, Ancillary departments, various third-party agencies, HMO/PPOs, patients, their families, physicians, offices, and other outside entities.
5. Reviews financial data to determine possible Medi-Cal eligibility and verifies with POS/AEVS.
6. Assists patients in completing State and county medically indigent application forms and schedules appointments for patients with on-site County eligibility worker.
7. Determines possible eligibility for charity assistance, Charity Policy, Proposition 99 Funding, and SB12.
8. Prepares accounts for Supervisors approval.
9. Bills appropriate state or federally funded programs and follows required procedure for patient eligibility and/or transfer.
10. Determines patients' ability to pay and secure repayment arrangement with patient, according to Oroville Hospital established policies.
Requirements:
* High school diploma or equivalent required
* 2+ years of experience in revenue cycle, patient financial services, or related field
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment with multiple priorities
* Proficiency in Microsoft Office and Epic systems
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