Business Manager Director

2 days ago

Bikaner, Rajasthan, India beBeeBusinessManagerDirector Full time ₹ 2,50,00,000 - ₹ 3,50,00,000
Job Title: Business Manager Director

A high-level business management professional is sought after to oversee end-to-end issuance and fulfillment of new business. This includes managing work-in-progress (WIP), driving central initiatives, and engaging with distribution, policy issuance, and underwriting teams to ensure business continuity.

The key responsibilities include:

  • Relationship Management

  • Strengthen relationships through regular engagement with distribution heads.

    Monitor and improve performance by engaging regularly.

  • Managing New Business

  • Manage new business issuance by ensuring daily traction on WIP to meet monthly targets.

    Drive WIP clearance through hub teams to clear field WIP on a daily basis for issuance.

    Conduct regular governance calls with HUB teams.

    Responsible for end-to-end WIP management.

    Identify opportunities for improvement and drive various process and operational excellence initiatives for ease of business and enhancing quality measures for channel partners.

  • Data and Reporting

  • Deliver reports and analysis on various parameters of business & processing to derive a plan of action for improvement.

    Enable and support distribution with various data sets, reports, and dashboards.

    Work closely with internal departments on reports automation agendas.

    Create and prepare various presentations to be shared with senior management as and when required.

  • Control and Monitoring

  • E nsure maintenance and updating of SOPs and 4-sheeters.

    Document and control changes in existing processes.

    Ensure all service requests are processed as per defined SLAs.

  • Projects and Continuous Improvement

  • Conduct benchmarking internally and externally to establish best-in-class delivery/quality standards.

    Roll out new guidelines for distribution adherence.

  • People Management

  • Develop team members to perform effectively and efficiently.

  • Measures of Success

  • D rive operational efficiencies with distribution teams.

    Publish monthly issuance dashboard/scorecard.

    Meet monthly targets for new business issuance.

    Achieve a first-time resolution rate of 85%.

    Talent retention: maintain an attrition rate below 10%.

    Accurate reconciliation of business data/reports.

    User-friendly customization of analytical reports.



Requirements:

  • Graduate/Postgraduate in Management.
  • Minimum 10+ years of experience.
  • 5 years in relationship management and bancassurance operations management.
  • Sound knowledge of bancassurance or banking operations models & specifically operations processes.
  • Good communication & analytical skills.
  • Strong data skills and solution-centric approach.
  • Customer-centric approach.
  • Process documentation and systems approach.
  • Computer skills in using databases and office management software including spreadsheets/presentation skills.
  • Team management and strong relationship skills.


Benefits:

This role offers a challenging career path with opportunities for growth and development. The ideal candidate will have a strong passion for delivering exceptional results, a collaborative mindset, and excellent leadership skills.

Others:

We offer a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.

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