Vehicle Customer Support Specialist

5 days ago

Vijayawada, Andhra Pradesh, India beBeeResponsiveness Full time ₹ 10,00,000 - ₹ 20,00,000

Job Overview:

We are seeking a skilled and dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely resolution of customer problems.

">

Key Responsibilities:

  • Respond promptly to customer inquiries regarding vehicle issues and provide accurate information on warranty coverage, claims, and service processes.
  • Collaborate effectively with service centers, mechanics, or technical teams to ensure timely resolution of customer problems.
  • Raise and track warranty claims, ensuring all documentation is accurate and complete.
  • Offer first-level technical troubleshooting guidance based on customer feedback.
  • Follow up closely with customers until the issue is resolved and ensure high satisfaction.
  • Maintain detailed records of all interactions, complaints, issues, and solutions using CRM tools.
  • Escalate complex cases to higher technical support or warranty teams when necessary.
  • Stay updated continuously with latest vehicle technologies, company policies, and warranty terms.

Eligibility Criteria:

  • Education: Minimum Graduate (any stream); preference to candidates with automotive or technical background.
  • Experience: 1–3 years in customer support, automotive services, or warranty handling is preferred.
  • Language: Proficiency in Hindi and English; other regional languages are a plus.
  • Technical Knowledge: Basic understanding of vehicle systems or prior experience in an auto-related role is an advantage.

  • Vehicle Damage

    12 hours ago

    Vijayawada, Andhra Pradesh, India beBeeDamageAssessment Full time ₹ 8,00,000 - ₹ 12,00,000

    Job TitleWe are seeking a skilled Vehicle Damage & Claims Specialist to join our organization.Conduct thorough damage assessments and document repair requirements.Demonstrate expertise in vehicle components, including quarter panels, rear wheel arches, bumpers, and more.Develop effective communication strategies with onsite teams, repairers, and insurance...

  • Vehicle Damage Assessment Specialist

    1 week ago

    Vijayawada, Andhra Pradesh, India beBeeAutoDamageClaims Full time ₹ 7,00,000 - ₹ 10,00,000

    Unlock a rewarding career in vehicle damage assessment and claims evaluation!Job OverviewAs an Auto Damage Claims Assessor, you will play a pivotal role in our team by inspecting images and videos of vehicle damage, producing accurate quotes, and converting incoming enquiries into confirmed repair bookings. You will be the critical link between customers,...

  • Customer Support Specialist

    1 week ago

    Vijayawada, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job TitleWe are seeking a highly skilled Customer Support Specialist to join our team.

  • Customer Support Representative

    10 hours ago

    Vijayawada, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000

    Job Role:Customer Support SpecialistAt our organization, we are seeking a Customer Support Specialist to provide exceptional customer service and support.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues in a fair and efficient manner.Requirements:Excellent communication and...

  • Senior Vehicle Body Systems Specialist

    7 days ago

    Vijayawada, Andhra Pradesh, India beBeeBodySystems Full time ₹ 1,20,00,000 - ₹ 3,00,00,000

    Lead Vehicle Body Systems EngineerSatven is seeking a highly skilled and experienced Lead Vehicle Body Systems Engineer to join our team. The ideal candidate will have a strong background in vehicle body systems engineering, with expertise in design, development, integration, validation, and performance of body-related vehicle features.The successful...

  • Customer Support Representative

    3 days ago

    Vijayawada, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a dedicated support professional to join our team. As a customer service specialist, you will be responsible for providing exceptional support to our customers.

  • Senior Autonomous Vehicle Systems Developer

    6 days ago

    Vijayawada, Andhra Pradesh, India beBeeNavigation Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking a highly skilled and experienced Senior Navigation Engineer to join our team in developing cutting-edge autonomous vehicle systems.This role involves designing, developing, and integrating navigation systems to enable safe and efficient operation of autonomous vehicles in complex environments.Design and implement advanced navigation...

  • Sales Coordination Specialist

    6 days ago

    Vijayawada, Andhra Pradesh, India beBeeLogistics Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Sales Coordination SpecialistAs a Sales Coordination Specialist, you will be responsible for overseeing and managing the daily movement of vehicles, coordination of dispatch operations (both domestic and export), pipeline invoicing, and ensuring smooth logistics operations. This role involves close collaboration with internal teams (marketing,...

  • Vehicle Body Systems Architect

    7 days ago

    Vijayawada, Andhra Pradesh, India beBeeBody Full time ₹ 18,00,000 - ₹ 24,00,000

    Vehicle Body Systems Function OwnerWe are seeking a highly skilled and experienced Vehicle Body Systems Function Owner to join our team.The successful candidate will be responsible for defining, developing, and managing the electrical and electronic architecture of vehicle body systems which includes body control modules, lighting, doors, windows, mirrors,...

  • Senior Commercial Vehicle Finance Specialist

    7 days ago

    Vijayawada, Andhra Pradesh, India beBeeBusiness Full time ₹ 20,00,000 - ₹ 25,00,000

    Job TitleHello ConnectionsWe are seeking an experienced Business Development Manager to lead our commercial vehicle finance and construction equipment finance initiatives in specific locations.Key responsibilities include:Developing and maintaining strong relationships with clients to drive business growth.Generating new sales opportunities and closing...