Retail Store Director
4 days ago
Retail Store Director
Job Overview:We are seeking a highly skilled Retail Store Director to lead our team and drive store performance.
The successful candidate will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding the brand's ethos.
Key Responsibilities:- Customer Experience
Ensure a warm and engaging environment for every customer.
Resolve customer issues with professionalism and empathy.
Drive personalized consultation and product recommendations.
- Team Leadership
Recruit, train, and coach store staff to align with brand values and goals.
Motivate and inspire the team to achieve sales targets.
Conduct regular performance evaluations and feedback sessions.
- Sales & Operations
Achieve sales and profitability goals.
Monitor KPIs and conversion rates.
Oversee inventory management and loss prevention.
- Brand & Visual Merchandising
Maintain visual merchandising standards aligned with brand guidelines.
Organize in-store events and promotional activities.
Ensure store hygiene and ambiance reflect a premium experience.
- Reporting & Compliance
Prepare sales and operations reports.
Ensure compliance with company policies and regulations.
5+ years of retail experience, with at least 2 years in a supervisory or leadership role.
Background in premium or luxury retail.
Strong leadership and communication skills.
A genuine passion for retail and customer service.
Ability to work flexible hours.
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