
Senior Food and Beverage Operations Manager
3 hours ago
The Food and Beverage (F&B) Supervisor plays a pivotal role in delivering exceptional customer experiences, optimizing staff efficiency, maintaining high hygiene standards, and ensuring compliance with operational procedures.
Key Responsibilities:- Supervise and coordinate daily F&B operations, encompassing restaurants, bars, room service, and other areas of the business.
- Foster prompt, efficient, and courteous service to guests at all times, guaranteeing their satisfaction.
- Monitor and guide staff performance, providing training, discipline, and motivation to enhance overall team productivity.
- Oversee table settings, cleanliness, food presentation, and overall guest satisfaction, focusing on quality assurance.
- Handle guest complaints and resolve issues professionally and promptly, demonstrating excellent conflict resolution skills.
- Monitor inventory levels and coordinate with the kitchen and procurement teams for restocking purposes, promoting effective supply chain management.
- Maintain strict adherence to health and safety, food hygiene, and quality standards, upholding regulatory requirements.
- Support cost control, waste reduction, and efficient resource utilization in operations, contributing to the organization's sustainability goals.
- Assist in creating staff schedules and assigning duties based on business levels, enhancing workload distribution and employee engagement.
Skill Requirements:
- Excellent communication and interpersonal skills
- Proven leadership and team management abilities
- Strong problem-solving and conflict resolution skills
- Ability to work under pressure and meet deadlines
- Proficiency in inventory management and supply chain coordination
- Knowledge of health and safety, food hygiene, and quality standards
- Ambitious and results-driven individual with a passion for excellence
Benefits:
- Career advancement opportunities within a dynamic organization
- Competitive salary and benefits package
- Ongoing professional development and training
- Collaborative and supportive work environment
- Chance to contribute to the success of a leading industry player
We are an equal opportunities employer and welcome applications from diverse candidates.
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