Training Development Specialist

1 week ago

Hyderabad, Telangana, India beBeeProcessTrainer Full time ₹ 9,00,000 - ₹ 12,00,000

Job Role Overview

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The Process Trainer is a pivotal role responsible for developing and executing comprehensive training programs across various levels. This position plays a critical part in enhancing productivity by identifying training needs, conducting refresher training, and coordinating schedules.

Key Responsibilities:

  • Developing and delivering sales training, product knowledge, customer communications, and internal systems to new employees.
  • Providing targeted product training to Associate Sales Consultants, Team Leaders, and Asst. Sales Managers.
  • Evaluating training effectiveness and reporting on trainees' progress.
  • Reviewing trainees' performances and preparing detailed score sheets.
  • Coordinating follow-up training or reporting on completed sessions.
  • Offering constructive feedback and counseling to ensure trainees meet performance targets.
  • Maintaining accurate records of workshops conducted, participant lists, feedback, follow-up activities, and more.

Required Skills and Qualifications:

  • Proficiency in employee development to aid employees in achieving Performance Targets through hiring, coaching, and mentoring.
  • Ability to calibrate employee performance to Performance Targets through monitoring and coaching.
  • Effective communication and conflict resolution skills to address Performance Criteria.
  • Strong ability to handle escalations from employees.
  • Capacity to escalate issues to supervisors or other departments as needed.
  • Demonstrated proficiency in languages such as Telugu, English, and Hindi.

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