Education Lead Conversion Specialist
1 day ago
Savanna HR is seeking a highly skilled Education Lead Conversion Specialist to join our team. As an integral part of our admissions counseling team, you will be responsible for leading and mentoring the team to maximize performance and productivity.
Key Responsibilities:- Team Leadership:
- Lead and mentor the admissions counseling team to achieve high enrollment targets.
- Conduct regular training sessions to enhance team skills in counseling and lead conversion.
- Set individual and team goals aligned with enrollment targets.
- Counseling and Conversion:
- Handle high-priority or complex leads to guide them toward successful enrollment.
- Oversee the entire counseling process, ensuring effective nurturing of Sales Qualified Leads (SQLs).
- Build strong relationships with students and parents, addressing their needs and concerns.
- Process Optimization:
- Develop strategies to improve SQL-to-enrollment conversion rates.
- Monitor the admissions pipeline to identify and resolve bottlenecks.
- Collaborate with inside sales and marketing teams to align lead quality and ensure smooth handovers.
- Data-Driven Decision Making:
- Track and report performance metrics, including conversion rates and counseling effectiveness.
- Use data insights to refine counseling strategies and improve outcomes.
- Stakeholder Communication:
- Handle escalations related to admissions counseling with professionalism.
- Provide updates to senior management on progress, challenges, and insights.
- Customer Focus:
- Ensure a positive admissions experience for students and their families.
- Address concerns empathetically to build trust and confidence in the institution.
We are offering a competitive salary of approximately $80,000 - $110,000 per annum, commensurate with experience, as well as opportunities for professional growth and development within our organization.
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