Business Solutions Lead

4 days ago

Delhi, Delhi, India WAISL Limited Full time

Business Solutions Lead –

The role of an IT Business Analyst is crucial in bridging the gap between business needs and IT solutions within an organization. Below is a comprehensive review of the key responsibilities, skills, and qualifications associated with this position.

Key Responsibilities

Team Management: Coach and mentor Business Analyst Team while overseeing performance management for team members

Requirements Gathering – Business Intelligence KPIs: Collaborate with stakeholders to understand their needs, document requirements clearly through interviews and workshops, and analyze existing systems

o Lead requirement gathering workshops with key client stakeholders from Business and IT

o Review, analyze, and evaluate user needs to create systems solutions that support overall business objectives from a KPIs point of view

o Documentation: Maintain comprehensive documentation throughout the project lifecycle, including business requirements, functional specifications, and user manuals

Solution Design & Development: Work alongside technical teams to design IT solutions, creating functional specifications and prototypes to communicate requirements effectively

o Data Analysis: Analyze data from various sources to identify trends that can drive business decisions and improvements. Critically evaluate information gathered from multiple data sources, decompose high-level information into details.

o Collaborate with developers and subject matter experts, test leads throughout SDLC.

o Perform/participate in Data Analysis or Data Profiling activities, identify relevant risks and issues, communicate with client stakeholders towards resolution.

Testing and Quality Assurance: Lead all testing activities for ICCC and Business Dashboards.

o Collaborate with testing teams to develop test plans and ensure that solutions meet specified requirements

Stakeholder Management: Act as a liaison between business stakeholders and IT teams, facilitating meetings and ensuring clear communication

Communication: Ensure clear communication across client teams (onshore and offshore) regarding project deliveries

o Manage client expectations independently or with support from management, ensuring results align with project plans

Change Management: Assist in managing organizational change related to new IT implementations, including developing plans and providing user training

Skills Required

Analytical Skills: Strong problem-solving abilities are essential for evaluating complex business problems and proposing effective solutions

Communication Skills: Excellent verbal and written communication skills are necessary to convey ideas clearly to both technical and non-technical stakeholders

Business Acumen: Understanding organizational dynamics is crucial for aligning IT solutions with business goals

Technical Knowledge: Familiarity with IT systems, software development methodologies, and specific technologies relevant to the industry (e.g., airline systems like CUSS, CUPPS) is important

o Data Analysis Proficiency: Skills in data analysis tools (e.g., SQL, Excel) for reporting insights are vital for informed decision-making

o Nice to Have: Utilize data visualization tools and techniques to present findings to stakeholders.

Project Management Skills: Experience in change management and project oversight is beneficial for ensuring successful implementation of IT solutions

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