Banking Specialist
2 weeks ago
Discover a Rewarding Career in Banking with IGT Solutions
We are currently seeking a skilled Banking Specialist to join our team at IGT Solutions. As a key member of our banking department, you will be responsible for providing exceptional customer service and ensuring seamless banking experiences for our clients.
Key Responsibilities:
- Provide accurate information about banking products and services to customers.
- Process transactions and maintain customer records with precision and efficiency.
- Ensure compliance with banking regulations and policies, maintaining a high level of integrity and professionalism.
- Handle customer inquiries and resolve issues promptly and effectively, delivering excellent customer service and enhancing customer satisfaction.
- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience.
- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences.
Requirements:
- Minimum Bachelor's degree or equivalent required.
- Prior experience in customer service or banking is an asset, but not mandatory.
- Strong communication and interpersonal skills are essential for success in this role.
- Ability to handle customer queries and complaints effectively, remaining calm and composed under pressure.
- Basic computer skills are necessary for efficient task completion.
Benefits:
- Comprehensive training and development programs to enhance your skills and knowledge.
- Opportunities for career growth and advancement within our company.
- Comprehensive benefits package, including transport facility, meal allowance and other employee benefits.
- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
- Day shift for female employees in production.
What to Bring:
- Updated resume, highlighting your relevant experience and skills.
- Valid ID proof, such as Aadhaar or PAN card.
Contact Person:
- Jaisika Bhardwaj, our friendly recruitment officer.
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